Shipping Policy

Overview

This Shipping Policy outlines how BOATRIDER SPORTS PRIVATE LIMITED processes, ships, and delivers orders placed through our website boatridersports.in. We are committed to delivering your orders in a timely, safe, and efficient manner while ensuring complete transparency throughout the process.

Shipping Coverage

We currently ship across:

• All locations within India
• International shipping (if applicable, update accordingly)

Orders are processed and dispatched from our facility located at:

16/1040, BOATRIDER SPORTS PRIVATE LIMITED, Francis Road, Chalappuram, Kozhikode, Kerala – 673002

Order Processing Time

• Orders are processed within 1–3 business days after confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• Orders placed after cut-off time (e.g., 5 PM IST) will be processed the next business day.
• Order processing timelines may vary during peak seasons, sales, or unforeseen circumstances.

Shipping Methods & Delivery Time

We offer the following shipping options:

• Standard Shipping – Delivery within 3–7 business days
• Express Shipping (if available) – Delivery within 1–3 business days

Delivery timelines may vary based on:

• Customer location
• Courier partner availability
• Weather or external disruptions

Shipping Charges

Shipping charges are calculated based on:

• Order value
• Delivery location
• Selected shipping method

Free Shipping: We may offer free shipping on orders above a specified amount (if applicable).

All applicable shipping charges will be displayed at checkout before payment.

Order Tracking

Once your order is shipped, a tracking ID and link will be shared via email/SMS.

Customers can track their order in real-time through the courier partner’s website.

Delivery Delays

While we strive to meet delivery timelines, delays may occur due to:

• Natural disasters or weather conditions
• Public holidays or strikes
• Logistics or courier disruptions
• Remote location accessibility

We are not liable for delays caused by external factors beyond our control.

Incorrect Address or Delivery Issues

Customers must provide accurate shipping details at checkout.

We are not responsible for delays or failed deliveries due to incorrect address information.

Additional charges may apply for re-shipping.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit:

• Contact us within 48 hours of delivery
• Share images (if damaged)

We will investigate and provide:

• Replacement OR
• Refund (as per policy)

International Shipping (If Applicable)

• Delivery timelines vary by country (typically 7–15 business days)
• Customers are responsible for:

• Customs duties
• Import taxes
• Additional charges (if any)

Order Cancellation & Changes

• Orders can be cancelled or modified before dispatch only
• Once shipped, cancellations are not possible

Contact Information

For any shipping-related queries, contact us:

📧 Email: boatridersportsclt@gmail.com

📍 Address:

BOATRIDER SPORTS PRIVATE LIMITED
16/1040, Francis Road, Chalappuram
Kozhikode, Kerala – 673002

Policy Updates

BOATRIDER SPORTS PRIVATE LIMITED reserves the right to update or modify this Shipping Policy at any time without prior notice. Customers are advised to review this page periodically.